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"Dear Amit” I will share my experiences dealing with your company. First, I felt you really cared for the project and demonstrated that it is not just one more project work for you. You do get involved, which is a real plus. Second, you go a little extra mile. You helped in logo selection. thirdly, you provide efficient support over the phone. This makes life simpler. Forth is you as a person is nice and easy to deal with."
Mr.Cyrus Bagwadia

Miracle Technologies offshore development and outsourced services have created procedures to insure the delivery of high quality process and product. During each stage of development, projects are visible to and controlled by clients through our Miracle Technologies Project Management Program (MT/PMP). This interactive program management system allows every client to log in, day or night, see what steps are under development and add comments, suggestions, directions, and concerns -- every step of the way. MT/PMP provides high visibility to work in progress with expectation of client participation.

The project/website development process is in three stages, Initiation, Implementation, Installation with the following elements :-

Client Engagement :-

• Clients contact Miracle Technologies by email or web form.
• Inquiries are answered within 12 hours
• Client needs discussed and our team identifies various possibilities for review by the client
• We can also define business models relevant to client need
• Ongoing communication with the client defines project requirements
• An estimate is provided based on the project requirements
• Once established, a detail feature list for the project is documented with
• Estimates time and cost

Planning/Design :-

• Once clients accepts estimates, project starts
• Preliminary requirements clarified with client
• Operational, design and development begin
• Software Requirements documented
• Design architecture is documented
• Prototype development begins to specifications for client review
• The prototype evolves and becomes more complex toward meeting final specifications

Functional Specifications Contain :-

• Application/project is defined and purpose stated
• A blueprint for project contraction
• Details for finished product – how it will look, work, and feel
• Information models developed -- user model, designer model and programming models
• List of deliverables and documents
• Processes to be measured at every stage
• Calendar progress and problems reports
• See MT – Client Partner for the development stages

Final Delivery :-

• QC (Quality control) is intrinsic to every project from the beginning
• Software Test Plan (SFT) is created and prescribes the scope of testing to insure functional and design specifications are properly implemented.
• A QC representative oversees testing of all project phases -- from requirements capture through design, development and completion. Future recommendations are also made here.

Site Promotion :-

• Miracle Technologies gives client websites visibility
• Optimizing a site means better ranking by search engines
• Keywords/phrases are tested for indexing
• Different approaches for different search engines use different methods we :
  
  1.Drill down to exact category and submit the site
  2. Submit the URL with description containing targeted keywords
  3. Linking to other specific interest sites (increasing Link Popularity)
  4. Paying for inclusion, Banner Ad Advertising, Keyword Ad Targeting, among others

Customer Care Process :-

Miracle Technologies as a partner, provides the tools for the client to be totally involved in all work simply by logging in to the Project Management System. Work in progress is chronicled, comments written and suggestions made. At any point in the process the client can review, change, or help determine the next steps.