Mobile Field Service Solutions provide your field workers with the appropriate information and knowledge on the service location, for a faster solution of client service related issues, and a higher productivity of the field workers.
Maintain an effective field service management by keeping track of your field staff’s information, call details, and site location. All relevant details are kept on the same page so that the technicians can stay up-to-date with the recent updates.
With its automation process, mobile field service solutions is able to dispatch the field technicians and gather all the field service information based on the location, expertise or customers. It also saves you time and money by optimizing technicians’ routes, and keeps track on completed tasks.
Schedule and manage your events according to real-time situations and based on urgency, priority, or customer level. Automated scheduling allows the field workers to access and receive accurate color-coded information.
An integrated map that keeps the technicians updated on the service location, suggesting optimal routes in order to cut the expenses by minimizing travel time.
Gives field workers an accurate record by measuring time taken to carry out the desired service, parts used, call charges, and items service.
Helps your technicians to make quick decisions and to maintain relevant data, being notified of the requested service, parts needed, and priority status.