As a business owner looking for an outsourcing company you’ll be having a lot on your mind regarding, cost, quality, frequency and other aspects on the list. But what you really should be looking for isn’t how fast will they get the job done, or the feedback you’ll get from your customers- of course these things matter, but they are results, not criteria to choose by. The secret word is, Accountability.
When looking for an outsource vendor, keep in mind that you are not hiring cheap labor for a temporary task, but professionals who are passionate about what they do, and they are willing to provide you with the best that they got, if you give them a chance and the right tools to use. Accountability involves more stringent control of services delivered based on an overall business outcome not according to time and materials. So this is the key to a successful relation between you and your vendor.
Excellence VS Expense
In other words, Value VS cost, which is more important to you? The amount of money you will pay or the value that will be added to your business? It’s so obvious that you should go with the latter, because what good will it do you when you have average quality with a budget surplus.
The partnership should be Value-driven, so both parties would have the same goal which is providing added-value to the business. And, by the way, that won’t be the only addition to your business; you will have established a positive professional partnership in the process.
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